Question:
hey gurus,
I was trying to install SAP IDES 4.7 on windows 2003 server but the installation stopped at the Start SAP System (post processing) steps.
Here is the system config.
Processor: AMD
RAM: 1GB
HDD: 160 GB
OS: Windows 2003 server
Oracle: 9.2
pl. find below the log information.
TRACE [iaxxgenimp.cpp:827]
init()
receiving on port 21212
TRACE [iaxxgenimp.cpp:828]
init()
sending on port 21213
TRACE [syxxcnwmgt.cpp:98]
iastring CSyNetworkMgtImpl::getHostName() const
host name is sai
TRACE [synxccuren.cpp:747]
CSyCurrentProcessEnvironmentImpl::getEffectiveUser(iastring&)
effective user corresponds to real user
TRACE [synxcaccmg.cpp:588]
CComBSTR SyADsPath::getFullPath(SAI\Administrator)
Account SAI/Administrator has ADS path 'WinNT://SAI/Administrator'
TRACE [synxcaccnt.cpp:693]
iastring CSyAccountImpl::getSID(IUnknown* pUnk) const
Administrator has SID S-1-5-21-3758029135-1070453301-3208593615-500
TRACE [synxcaccnt.cpp:170]
CSyAccountImpl::do_getDomain(IUnknown* pUnk) const
account Administrator exists with parameter domain="SAI"
TRACE [synxcuser.cpp:964]
CSyUserImpl::isExistingOnOS()
existence check for user Administrator returned true.
TRACE [syxxccache.cpp:186]
CSyAccountCache::getUserImpl(name="SAI\Administrator", sid="", create=false)
inserted account (Administrator, S-1-5-21-3758029135-1070453301-3208593615-500, USER) into the accountcache.
TRACE [ianxcguist.cpp:127]
startGui()
java has been started with the following command line: "C:\Program Files\Java\j2re1.4.2_11\bin\javaw.exe" -cp jar\instgui.jar;jar\inqmyxml.jar -Dsun.java2d.noddraw=true com.sap.ins.gui.Main -port 21212
TRACE [iaxxgenimp.cpp:917]
openChannelsImpl()
guiengine: waiting for connect on ports 21212 and 21213
TRACE [iaxxgenimp.cpp:721]
waitForConnect()
waiting for an answer...
TRACE [iaxxgenimp.cpp:428]
processUserInput()
got notification...
TRACE [iaxxgenimp.cpp:625]
CGuiEngineImp::setProtocolVersion()
protocol version is 2
TRACE [iaxxcncthd.cpp:78]
doHandleDoc()
signaling connect answer...
TRACE [iaxxsubjct.cpp:58]
notify()
releasing notifyLock
TRACE [iaxxgenimp.cpp:724]
waitForConnect()
trying to aquire notifyLock...
TRACE [iaxxgenimp.cpp:728]
waitForConnect()
running...
TRACE [iaxxclib.cpp:56]
load()
Opened iaccdlib.dll
TRACE [iaxxclib.cpp:56]
load()
Opened iamodwas.dll
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaWapsSystem
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaWapsInstance
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaWapsDBName
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaWapsDBName
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaWapsDBName
TRACE [iaxxclib.cpp:56]
load()
Opened iamodora.dll
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module COraInputChecker
TRACE [iaxxclib.cpp:56]
load()
Opened iamodos.dll
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaOsPorts
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module COraInputChecker
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module COraInputChecker
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaOsCheckJava
TRACE [iaxxccntrl.cpp:420]
CController::activateEvaluator()
The controller registered the module CIaOsCheckJava
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DatabaseExport|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component PrepareDbExport|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DbExport_dirty|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DatabaseLoadForExport_dirty|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DatabaseLoad_Db_Hook|ind|ind|ora|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component CleanSAPSystem|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DbExport|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DatabaseLoadForExport|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DatabaseLoad_Db_Hook|ind|ind|ora|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Stop_Services|windows|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Stop_Services_Waps_Hook|windows|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component CreateSAPClusterGroup|windows|ind|ind|Cluster|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Ports_Waps_Hook|ind|ind|ind|waps|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Services|windows|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Services_Waps_Hook|windows|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_MMC_Waps_Hook|windows|ind|ind|waps|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Program_Items|windows|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Permissions_Waps_Hook|windows|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component PrepareIMIG|ind|ind|ora|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DatabaseLoad_dirty|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DatabaseLoad_Db_Hook|ind|ind|ora|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_InQMy|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAP_J2EE_ENGINE|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Enable_Java|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAP_J2EE_ENGINE|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component INSTALL_SDM|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component SAPComponent_Post|ind|ind|ind|ind|ind; available: 1; required: 0
TRACE [iaxxcdgprc.cpp:525]
CCheckCollectingWalker::printTraceOnChangedInstanceNum()
Deactivated some dialog sequences for component DEPLOY_VIA_SDM|ind|ind|ind|ind|ind; available: 1; required: 0
PHASE 2025-12-03 09:56:17 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
SAP Web Application Server
PHASE 2025-12-03 09:56:17 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request common parameters of SAP System
PHASE 2025-12-03 09:56:17 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Create operating system accounts
TRACE [iaxxclib.cpp:56]
load()
Opened iajsmod.dll
TRACE [iaxxclib.cpp:56]
load()
Opened iamodutl.dll
PHASE 2025-12-03 09:56:17 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:17 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:17 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:18 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Request operating system user information
PHASE 2025-12-03 09:56:19 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Adapt filesystem
PHASE 2025-12-03 09:56:20 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Prepare check/adapt SAP instance filesystem
PHASE 2025-12-03 09:56:20 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Extract archives
PHASE 2025-12-03 09:56:20 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Extract SAP System kernel archives
PHASE 2025-12-03 09:56:20 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Create service ports
PHASE 2025-12-03 09:56:20 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Generate instance profiles
PHASE 2025-12-03 09:56:20 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Versionize default profile, instance profile and start profile
PHASE 2025-12-03 09:56:21 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Database Load
TRACE [iaxxejsexp.cpp:138]
EJS_Installer::writeTraceToLogBook()
tInstEnv :
TRACE [iaxxejsexp.cpp:138]
EJS_Installer::writeTraceToLogBook()
tInstEnv : tWhat
TRACE [iaxxejsexp.cpp:138]
EJS_Installer::writeTraceToLogBook()
value : STD
TRACE [iaxxejsexp.cpp:138]
EJS_Installer::writeTraceToLogBook()
tInstEnv :
TRACE [iaxxejsexp.cpp:138]
EJS_Installer::writeTraceToLogBook()
tInstEnv : tWhat
TRACE [iaxxejsexp.cpp:138]
EJS_Installer::writeTraceToLogBook()
value : NEWDB
PHASE 2025-12-03 09:56:22 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Prepare SAP System Instance
PHASE 2025-12-03 09:56:22 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Create a temporary license for SAP System
PHASE 2025-12-03 09:56:22 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Adapt Nametab
PHASE 2025-12-03 09:56:22 [iaxxccolwk.cpp:328]
CCheckCollectingWalker::printPhaseInfo()
Prepare MNL Support
INFO 2025-12-03 09:56:22 [syxxcfile.cpp:383]
CSyFileImpl::copy(iastring)
Copying file C:/SAPinst ORACLE SAPINST/keydb.xml to: C:/SAPinst ORACLE SAPINST/keydb.2.xml.
INFO 2025-12-03 09:56:22 [synxcnodut.cpp:334]
CSyNodeUtils::createNodeWithType(iastring,bool,ISyNode::eNodeType,iastring)
Creating file C:\SAPinst ORACLE SAPINST\keydb.2.xml.
TRACE[E] [syxxccuren.hpp:188]
CSyCurrentProcessEnvironmentImpl::getEnvironmentVariable(iastring)
Unable to get value for environment variable SAPSYSTEMNAME.
TRACE[E] [syxxccuren.hpp:188]
CSyCurrentProcessEnvironmentImpl::getEnvironmentVariable(iastring)
Unable to get value for environment variable HOME.
***** Transaction begin ********************************************************
TRACE [iaxxcrunas.cpp:808]
iastring CIaRunAsUserConnect::executesDo(args_t const& _args)
Processing Row[0] dbSid="C11" Condition="true" Program="C:\usr\sap\C11\SYS\exe\run/startsap" ProgramArguments="name=C11 nr=00 SAPDIAHOST=sai" centralInstanceHost="sai" centralInstanceName="DVEBMGS00" centralInstanceNr="00"
TRACE[I] [syxxcfile.cpp:383]
CSyFileImpl::copy(iastring)
Copying file C:/SAPinst ORACLE SAPINST/startsap.log to: C:/SAPinst ORACLE SAPINST/startsap.3.log.
TRACE[I] [synxcnodut.cpp:334]
CSyNodeUtils::createNodeWithType(iastring,bool,ISyNode::eNodeType,iastring)
Creating file C:\SAPinst ORACLE SAPINST\startsap.3.log.
TRACE[I] [syxxcfile.cpp:687]
CSyFileImpl::remove()
Removing file C:/SAPinst ORACLE SAPINST/startsap.log.
INFO 2025-12-03 09:56:22 [synxcnodut.cpp:334]
CSyNodeUtils::createNodeWithType(iastring,bool,ISyNode::eNodeType,iastring)
Creating file C:\SAPinst ORACLE SAPINST\startsap.log.
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account Administrator exists with parameter domain="SAI"
TRACE [synxcaccmg.cpp:588]
CComBSTR SyADsPath::getFullPath(sai\c11adm)
Account sai/c11adm has ADS path 'WinNT://sai/c11adm'
TRACE [synxcaccnt.cpp:693]
iastring CSyAccountImpl::getSID(IUnknown* pUnk) const
c11adm has SID S-1-5-21-3758029135-1070453301-3208593615-1009
TRACE [synxcaccnt.cpp:170]
CSyAccountImpl::do_getDomain(IUnknown* pUnk) const
account c11adm exists with parameter domain="sai"
TRACE [synxcuser.cpp:964]
CSyUserImpl::isExistingOnOS()
existence check for user c11adm returned true.
TRACE [syxxccache.cpp:186]
CSyAccountCache::getUserImpl(name="sai\c11adm", sid="", create=false)
inserted account (c11adm, S-1-5-21-3758029135-1070453301-3208593615-1009, USER) into the accountcache.
TRACE [synxccuren.cpp:747]
CSyCurrentProcessEnvironmentImpl::getEffectiveUser(iastring&)
effective user corresponds to real user
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account c11adm exists with parameter domain="sai"
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account Administrator exists with parameter domain="SAI"
TRACE [synxctask.cpp:64]
CEnvironmentJanitor::CEnvironmentJanitor()
Changing current processenvironment
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account c11adm exists with parameter domain="sai"
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account Administrator exists with parameter domain="SAI"
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account c11adm exists with parameter domain="sai"
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account Administrator exists with parameter domain="SAI"
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account c11adm exists with parameter domain="sai"
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account c11adm exists with parameter domain="sai"
TRACE [synxcaccnt.cpp:87]
iastring CSyAccountImpl::getDomain() const
account c11adm exists with parameter domain="sai"
WARNING 2025-12-03 09:56:27 [synxccuren.cpp:226]
CSyCurrentProcessEnvironmentImpl::setUser()
Error 1332 (No mapping between account names and security IDs was done.
) in execution of a 'SetEntriesInAcl' function, line (661), with parameter ().
TRACE [synxctask.cpp:75]
CEnvironmentJanitor::~CEnvironmentJanitor()
Restoring current processenvironment
INFO 2025-12-03 09:56:27 [syxxccuren.hpp:355]
CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
Changed working directory to C:\SAPinst ORACLE SAPINST.
INFO 2025-12-03 09:59:51 [iaxxbrunas.cpp:197]
CIaRunAsUser::run_impl()
See 'C:\usr\sap\C11\SYS\exe\run/startsap name=C11 nr=00 SAPDIAHOST=sai' output in 'C:\SAPinst ORACLE SAPINST\startsap.log'.
TRACE [iaxxbrunas.cpp:220]
CIaRunAsUser::run_impl()
ProgramReturnCode='-1' means error.
ERROR 2025-12-03 09:59:51 [iaxxbrunas.cpp:261]
CIaRunAsUser::run_impl()
MOS-01012 PROBLEM: 'C:\usr\sap\C11\SYS\exe\run/startsap name=C11 nr=00 SAPDIAHOST=sai' returned with '-1' which is not a defined as a success code.
***** Transaction end **********************************************************
TRACE [iaxxejsbas.hpp:156]
EJS_Base::dispatchFunctionCall()
JS Callback has thrown exception
ERROR 2025-12-03 09:59:51 [iaxxejsctl.cpp:241]
EJS_ControllerImpl::executeScript()
FJS-00012 Error when executing script.
TRACE [iaxxgenimp.cpp:428]
processUserInput()
got notification...
TRACE [iaxxsubjct.cpp:58]
notify()
releasing notifyLock
Also I've checked the process list in SAPMMC and I found that the Message server is running perfect but the Dispatcher stopped.
I've tried the installation two times but the same problem with the Dispatcher.
I'd really really appreciate for your quick help.
Junior B
Answer:
Look for the following files dev_disp and dev_w0 and look for any errors. If it doesn't help you, provide them to us...
Answer:
hi,
I've checked those files dev_disp and dev_w0 but I didn't find the files as it's not created yet. There is only one file dev_ms.
Also yesterday I've re-installed everything again but the installation stopped at the same step. (Start SAP System (post processing)).
so could any one pl. help me to resolve these issue.
I'd really appreciate for the help.
Junior B
------------
Answer:
provide contents from dev_ms
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Answer:
you might also want to see the Windows Event Viewer... it might also give info that you can use.
Check also the services... see if anything is stopped or not set to automatic start... though I dont think this is the case.. it doesnt hurt to have a look
Answer:
hi,
here r the content from file dev_ms.
*************************************************************
---------------------------------------------------
trc file: "dev_ms", trc level: 1, release: "620"
---------------------------------------------------
[Thr 2388] Sun Dec 07 08:14:52 2025
[Thr 2388] MsSSetTrcLog: trc logging not active
[Thr 2388] relno 6200
[Thr 2388] patchlevel 0
[Thr 2388] patchno 665
[Thr 2388] intno 20020600
[Thr 2388] pid 2292
[Thr 2388] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 2292) [msxxserv.c 1524]
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
------------------------------------------------------------
Application exception occurred:
Exception : c0000005 (Access Violation)
App : msg_server.exe (pid=2292)
When : 12/7/2025 8:14:52.968
Threads : 1
------------------------------------------------------------
Computer Name : SAI
User Name : SAPServiceC11
------------------------------------------------------------
Number of Processors: 1
Processor Type: x86 Family 15 Model 47 Stepping 2
Windows Version : 5.2 Current Build: 3790
------------------------------------------------------------
State Dump for Thread Id 954
eax=00000000 ebx=00223abc ecx=00000435 edx=00000000 esi=00223abc edi=00223a90
eip=7ffe0304 esp=00d8dca4 ebp=00d8e0f0 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
function : OpenFile
77e6c03f 68f8000000 push 0xf8
77e6c044 68e03ee877 push 0x77e83ee0
77e6c049 e8a856fdff call Sleep+0x13 (77e416f6)
77e6c04e 33c0 xor eax,eax
77e6c050 8945d0 mov [ebp+0xd0],eax ss:01b1b2fa=00000000
77e6c053 6a22 push 0x22
77e6c055 59 pop ecx
77e6c056 8b5d0c mov ebx,[ebp+0xc] ss:01b1b2fa=00000000
77e6c059 8bf3 mov esi,ebx
77e6c05b 8dbdf8feffff lea edi,[ebp+0xfffffef8] ss:00d8dfe8=00531a3c
FAULT-> 77e6c061 f3a5 rep movsd ds:00223abc=00223fd8 es:00223a90=00000000
77e6c063 834de4ff or dword ptr [ebp+0xe4],0xff ss:01b1b2fa=00000000
77e6c067 8945fc mov [ebp+0xfc],eax ss:01b1b2fa=00000000
77e6c06a 50 push eax
77e6c06b e85d59fdff call InterlockedDecrement+0x26 (77e419cd)
77e6c070 8b5510 mov edx,[ebp+0x10] ss:01b1b2fa=00000000
77e6c073 f6c601 test dh,0x1
77e6c076 0f855efeffff jne SearchPathA+0x262 (77e6beda)
77e6c07c 8ac2 mov al,dl
77e6c07e 2401 and al,0x1
77e6c080 f6d8 neg al
77e6c082 1bc0 sbb eax,eax
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00d8e7ec 00fa1f4e 000f001f 00000000 00531a3c 00d8ea90 kernel32!OpenFile
00d8e80c 0042bdbb 000f001f 00000000 00531a3c 00001000 mca188!AttachHook
00d8ea54 0042b50e 00000005 00001080 00000000 00d8ea88 msg_server!AttachOsShm [shmnt.c (1512)]
00d8ea98 0042658e 00000005 00001000 00000002 00d8eab8 msg_server!ShmCreate [shmnt.c (355)]
00d8eabc 0042312b 00000000 00000001 00000000 004232d4 msg_server!sapascsa_access [sapxscsa.c (301)]
00d8eacc 004232d4 00000000 77bcd86e 00525b40 004235bb msg_server!rslgascsa [rslgwr1.c (983)]
00d8eadc 004235bb 00000001 0042797e 77bebd00 00523b18 msg_server!rslginit [rslgwr1.c (1150)]
00d8eb9c 00422d55 0000006d 0047cee0 00d8ec34 004982d3 msg_server!rslgwr1 [rslgwr1.c (1493)]
00d8ec64 00428173 0000006d 0047cee0 00d8ed18 00d8ed54 msg_server!rslgwri2 [rslgwri2.c (209)]
00d8ed58 00401564 0047cee0 0047cd10 0047ced8 0047cec8 msg_server!DpSLogFun [dptrace_r.c (2377)]
00d8fe94 00401197 00000002 00223a78 00588022 00000000 msg_server!MsSInit [msxxserv.c (1524)]
00d8fee0 77f467f9 77bbb9be 00220000 5f766564 6f2e736d msg_server!main [msxxserv.c (1384)]
ffffffff 00000000 00000000 00000000 00000000 00000000 ntdll!RtlFreeHeap
===============================================
Also the services are already set to automatic and the current status is started.
I've also checked the SAPMMC and both Message server and dispature are stopped.
Any help is appreciated.
Junior B
=====
Answer:
NewBasis,
Well, here is your rootcause. The message_server dies:
Application exception occurred:
Exception : c0000005 (Access Violation)
App : msg_server.exe (pid=2292)
When : 12/7/2025 8:14:52.968
Threads : 1
Not sure what the cause is of this, but try to download a later version of this executable (part of a complete Kernel patch). According to the stack-trace it's in this module, but no more details:
kernel32!OpenFile
SAP Note 19466 - Downloading SAP kernel patches