Question:
I am using the SAP standard workflow template for requisition release. Until now the workflow has been working perfectly. Now i have a requirement to add an alternative release- the person authorized to perform the alternative release can release the requisition without any other managers needing to release it. This is our backup for a scenario where one of the managers in the approval procedure is out of his office and the requisition needs to be released.
When a requisition is created the first manager in the approval hierarchy gets a work item and so does the alternative release manager. My requirement is to delay the work item that is sent to the alternative release manager by a week after the creation of the workflow item if the requisition has not yet been released.
Can anyone please guide me in how to accomplish this requirement.
Thanks in advance,
sapbaby
Answer:
Hi,
I've never had you situation but you can try with the CONDITIONS tag.
1- With a container operation save the release value.
2- Define the activity with the release tsask to the normal approver with the 'Conditions' tag - 'Complete work item' completed to check if diference between actual day (AD) and work item day (WD). If difference between AD and WD is greater than 7, then the activity will be set up as COMPLETED.
3- Ask if the release value has been changed. In this case send the realese to the alternative release manager.
hope this is clear and help
regards, Julia
Answer:
Thanks Julia. I will try the solution you have suggested.
Answer:
I'd handle this by creating a fork : 2 branches, 1 neccesary.
One branch you send to the normal approver, jyust as today.The other branch you send to the backup, but you use deadline monitoring and set 'Requested start' to 7 days from Work Item creation.
The normal approver will have the requisition for release for 7 days before the backup gets it. As soon as one of them have handled it the workflow will move on and the work item be deleted from the other persons inbox.
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Regards
Trygve
Answer:
The first part of your task can be accomplished via Substitution: alternative release manager is set as a substitute for the first release manager for a vacation period. As you classify workflow tasks properly you can use different substitutes for different task classes. Seems that there is no need to send workitems to both managers. Also instead of substitution you can use deadline monitoring to notify the second manager of the workitem delay.
Next, just to delay somebody's workitem there is a standard technique - Resubmission. There is a button in inbox toolabr looking like a stack of books. With this button you delay particular workitem to an arbitrary date, and it resides in Resumbissions folder till the date specified.
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Best regards, Sergey Korolev