Question:
Hello Everybody,
For expense claims created by employee a workitem is sent to Approver's Inbox for approving and a mail is sent to LotusNotes .The approver also has a option of approving from his Lotus Notes. When he approves from his LotusNotes we need the Workitem to be cleared from SAP Inbox. Can anyone provide inputs how this can be acheived.
thanks & regards,
Chenna
_________________
Chenna
Answer:
One of two ways:
1. tie a termination event (if possible) to the task that sends the work item to the SAP inbox.
2. in the workflow, create a fork that waits for one of two steps to execute. One step of the fork should be the task that sends the work item to the SAP inbox. The other step should be a wait for event that listens for an event to be raised from your business object.
See if there is any event that is raised when the expense is approved. OR you may have to raise a custom event. In either case, when the item is approved via Lotus Notes, then the event that is raised will end the workflow (thus removing it from the SAP inbox).
Hope that helps,
D. Banks
Answer:
hi Banks,
Thanks a lot it works fine now. I have used the option 2.
regards,
Chenna
_________________
Chenna