Question:
Is it possible the user gets the express message as soon the user logs in.As the express messages gets supressed if the user is not logged in.
Answer:
User user exit SUSR0001 (User exit after logon to SAP System).
Answer:
In transaction SO16 you'll find that you can choose 'No notification of unviewed mails at logon'. Make sure this is unselected.
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Regards
Trygve