Question:
Hi there,
I have just installed the Mobile Sales Environment for CRM 4.0. This includes the Communication Station and the mobile client. (I already have the CRM Server 4.0 installed).
What I would like to know is the following:
- How do i go about logging onto the Mobile client - where do I create the users?
- Do I need to perform some config steps before starting the mobile client? If so where can I find the mobile sales config documentation?
- Am I correct in saying I need to create sites and subscriptions in the Admin Console? If so again you know where i can find documentation?
- Also i tried starting ConnTrans but I get an error with the initialization
Any help and advice on setting up and configuring the Mobile sales 4.0 environment would be much appreciated.
Thanks a million
Answer:
Hello
Following steps need to be executed to be able to logon to MSA:
a) CRM Server (Online), TC SMOEAC
- Create a site (Mobile client will be linked to this one later on)
- Create necessary subscriptions and assign them to site (make sure you have assigned all subscriptions for customizing as well)
- Create User with logon details and assign to site
b) Start Mobile Client Console on client
- Link your client to the site created on CRM online
- Check adapter connection to verify whether IP address is linked correctly to your Comm-Station
- Exit client console
c) Start Authorization Management Tool in order to assign
d) Start Conntrans for initial download
e) Start Mobile Sales: You should have received your logon details
For more details please check SAP training or Mobile help files available on installation CDs.
Cheers
Daniel