Question:
Write please example:
If client rings on determined number - CRM starts the transactions.
Example:
DNIS = 2039
Client rings on 2039
CRM runs service order.
DNIS = 2025
Client rings on 2025
CRM runs sales order.
This possible by Alert Modeler?
Answer:
up.
Answer:
Any idea how to do this or any example code?
Thanks a lot.
Answer:
I am try to use:
for event: INBOUND_CALL
if (SP_TELNO == "2039") {
sap_scripting_message ("VIP");
}
But this code is not working...
Any idea how to do this?
Answer:
I am try to use:
if (INBOUND_CALL.P1.sp_telno == "2039")
{
sap_select_workspace("ZWORK");
}
but error appears.