Question:
Hi Everyone,
I am new to CIC and CRM. We have added a custom workspace to show R/3 data for the calling BP. The problem is for non-telephony profile, I am not able to read the BP entered on the CIC0 screen. Any help will be greatly appreciated.
Thanks in advance.
Answer:
I think that business partner is available automatically because if you have any method which has business partner as importing data with data type as crmc_bpident then in this you will find businee partner guid .
you must have created this customer workspace by implmenting the class and if you want to show the r/3 data then need to write your method in that method business partner should be importing parameter and r/3 data should be exporting .
Answer:
Thanks for help. I found function module CRM_CIC_BUSINESS_PARTNER_GET to get the BP entered on the screen.