Question:
Dear all SAPiens,
My query is hopefully very easy, but i was having some difficulty in understanding how we can/I fix the issue.
The problem is that We receive ORDERS from a customer, which are ORDERS05 sales Order, which in return get created into SAP SALES orders. The customer is sending his Material and OUR material. In the Iodc the Material sent is as follows:
Material 123456(customer material) Material 123456(our Material)
The customer always sends our material, which in return will create a SAP Sales Order with OUR Material(SAP material)
My problem is that, in SAP the material is set up A123456 instead of 123456. When the Order comes in, it fails, becasue SAP cannot understand what 123456 is, in SAP its A123456.
What will be the best way of fixing this issues, I have tried Customer material INFO record, but that will not work as in SAP it is set up as A123456, but the customer is sending 123456. Remember the IDOC comes INBOUND & fails if the MATERIAL doesnt have ( A ) in it.
Please feel free to comment.
thanks
Maggi
Answer:
We use user exit EXIT_SAPLVEDA_001 to do material determination.
Some customers send us the EAN number in their EDI order, some send us our material number, and some send us their number. We use the user exit to sort it all out and come up with the best matched material.