Question:
Please, could anybody send me any documentation, or a cookbook, of as you installed and did configure CTI, SAPphone and did also locate (where is) and adapt (developed) the TAPI ?
Tks and Rgds.
Answer:
Please, could anybody send me any documentation, or a cookbook, of as you installed and did configure CTI, SAPphone and did also locate (where is) and adapt (developed) the TAPI ?
Tks and Rgds.
Answer:
Try the CRM 3.1 Master Guide available on SAPNet. Otherwise, if you want 4.0 you need to have solution manager. I don't think that there is much difference between 3.1 and 4.0 in this area though.